InvestAcc Pension Administration

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ILP Moneyfacts Awards 2016

Thanks to adviser votes, we are extremely pleased to announce we have made it to the final of the ILP Moneyfacts Awards 2016 in the following categories:

  • Best SIPP Provider
  • Best SSAS Provider
  • Best Pensions Service
  • Service Beyond the Call of Duty

You can see the full list of the categories and other finalists here: http://downloads.moneyfacts.co.uk/moneyfactsgroup/pdfs/awards/InvestmentMoneyfacts/2016/ILP16_Shortlist.pdf

This is the second consecutive year that we have been finalists in all four categories. Two of the categories are based on our service capability, an area where we aim to differentiate ourselves from our competitors.

Over the last 12 months we have continued to invest in our people and processes, to meet the demand of customers and their advisers.

  • We have added new members to the team, introduced new processes and refined existing ones.
  • Our service achievement has increased from 96.2% a year ago, to 99.2% in June 2016.
  • New online services have also been made available, such as our online application facility for advisers. From July our online illustration facility will be extended to advisers, this will be quickly followed by an upgrade to the illustration system in August.
  • Our Solicitors Panel has been made available to advisers and their customers, to smooth transactions involving commercial property and land
  • We have updated some of our literature, including a Guide to SSAS and our Guide to Property Purchase.
  • We have also ensured our Capital Adequacy meets the new rules that apply from 1st September 2016 – we meet around 200% of the new requirement

Thank you for your support, the winners will be announced in London on 22nd September.

June 21st, 2016